The Impact of Leadership Elements in Education Operational Excellence (EOE) On Working Culture in Higher Learning Institutions

  • Ahmad Zainuddin University College of Yayasan Pahang
  • Suhaila Mukhtar University College of Yayasan Pahang
  • Farah Hariaty Mohd Shukri University College of Yayasan Pahang
  • Normadiana A. Manan University College of Yayasan Pahang
Keywords: Leadership, Education, Operational Excellence, Humility, Working Culture

Abstract

The unprecedented situation requires a dynamic approach to building an organization's capability to survive and thrive in this turbulent time. Operational excellence is a concept commonly employed by manufacturing industries to increase productivity, produce high-quality performance, reduce cost, and generate a significant increase in profit via continuous process improvement practices. There is an emerging need for higher learning institutions to inculcate an excellent working culture through operational excellence that promotes organizational performance. This paper aims to examine the relationship between leadership elements embedded in EOE with working culture in higher learning institutions. The current study adopted a quantitative research design that focuses on the correlation between lead with humility and working culture. A correlation test is adopted, and quantitative descriptive analysis is used to analyse the data collected from 132 respondents. Based on the previous studies, it is expected that there is a significant relationship between lead with humility and working culture.  Thus, the current study leads to significant findings of leadership elements, especially in this challenging endemic situation.

Author Biographies

Ahmad Zainuddin, University College of Yayasan Pahang

Vice Chancellor of University College of Yayasan Pahang (UCYP), Malaysia. His research interest includes Design Management, Innovation, and Educational Leadership Management.

Suhaila Mukhtar, University College of Yayasan Pahang

Assistant Vice Chancellor (Branding Communication and Corporate Diplomacy) at University College of Yayasan Pahang, Malaysia. Among her research interests are Task-Based Language Teaching (TBLT), Computer-Mediated Communication (CMC), Education Management and Development, Task Complexity, and Communication.

Farah Hariaty Mohd Shukri, University College of Yayasan Pahang

Assistant Manager (Branding Communication and Corporate Diplomacy) at University College of Yayasan Pahang, Malaysia. Her research interest includes Education Management and Development, and Organizational Systems Management.

Normadiana A. Manan, University College of Yayasan Pahang

Lecturer at Faculty of Management and Research Management Centre, University College of Yayasan Pahang, Malaysia. Her research interest includes Management and Human Resource Management.

Published
2022-11-09
How to Cite
Zainuddin, A., Mukhtar, S., Shukri, F. H. M., & Manan, N. A. (2022). The Impact of Leadership Elements in Education Operational Excellence (EOE) On Working Culture in Higher Learning Institutions. Journal of Management and Business Studies , 1(1), 1-14. Retrieved from https://journal.ucyp.edu.my/index.php/JMBS/article/view/143
Section
Articles